Clear Browser Cache and Cookies (Chrome, Firefox)

Click/Tap an image to enlarge it.

Why clear your Cookies and Cache?

Your web browser uses a cache to store copies of web pages to speed up loading times. However, sometimes these cached files can become outdated or corrupted, leading to unexpected behavior. Clearing your browser's cache and cookies removes these old files, ensuring that your browser loads the most recent version of each webpage.

How to clear your web browser's Cookies and Cache?

If you are using Google Chrome, Mozilla Firefox, or Microsoft Edge, you can clear your cookies and cache with a quick keyboard shortcut.

1. Open your preferred web browser (Chrome, Firefox, or Edge).

2. Press Ctrl + Shift + Delete
   (If on a Mac press Command + Shift + Delete).

3. A window should open up titled "Delete browsing data"

4. There should be a drop down box labeled "Time range", click that box and select "All time". This ensures that the browser deletes all cache and cookies.

5. Finally, click "Delete data".

6. After this, restart your web browser and you are good to go!

*If you are unable to get the keyboard shortcut to work, you can view alternative ways to clear your browsers cache below, just find the corresponding instructions to your web browser of choice.*
 

Google Chrome
 

• Open Google Chrome and click the 3 vertical dots button in the top right-hand corner of browser.
  
   
• A menu should appear, select Delete Browsing Data.
  
   
• It should take you to a new screen named "Delete Browsing Data". Click the Time Range drop down box and select All time. Then click Delete Data.
  
   
• Lastly, if you are on a Windows computer, you will need to close and re-open Chrome for these changes to save. If you are on an Apple computer, you will need to click Chrome in the top left-hand corner of the menu bar (Next to the Apple logo) and then select Quit.
   

Mozilla Firefox
 

• Open Mozilla Firefox and click the 3 vertical dots button in the top right-hand corner of browser.
  
   
• A menu should appear, select History.
  
   
• Next, select Clear recent history...
  
   
• It should take you to a new screen named "Clear browsing data and cookies". Click the When drop down box and select Everything. Then click Clear
  
   
• Lastly, if you are on a Windows computer, you will need to close and re-open Firefox for these changes to save. If you are on an Apple computer, you will need to click Firefox in the top left-hand corner of the menu bar (Next to the Apple logo) and then select Quit.
  ​​​​

Microsoft Edge
 

• Open Microsoft Edge and click the 3 vertical dots button in the top right-hand corner of browser.
  
   
• A menu should appear, select History.
  
   
• Now select the Trash Can icon.
  
   
• It should take you to a new screen named "Delete browsing data". Click the Time range drop down box and select All time. Then click Clear now.
  
   
• Lastly, if you are on a Windows computer, you will need to close and re-open Edge for these changes to save. If you are on an Apple computer, you will need to click Edge in the top left-hand corner of the menu bar (Next to the Apple logo) and then select Quit.
   

Safari
 

• Open Apple Safari and click Safari in the top left-hand corner of the menu bar (Next to the Apple logo).
  
   
• A menu should appear, select Clear History...
  
   
• Another menu will appear with a drop down box named Clear. Select All History and then click Clear History.
  
   
• Lastly, you will need to close and re-open Safari for these changes to save. To do so, you will need to click Safari in the top left-hand corner of the menu bar (Next to the Apple logo) and then select Quit.