Blackboard Learn Help for Students (Self-Service)

Summary

Student help resources for Blackboard Issues (Bb Help "Self Service" style website)

Body

Blackboard offers a Help Center full of Self-Service articles which includes instructions and tutorials on many common questions and issues.

That page can be accessed by clicking the link below:

https://help.blackboard.com/Learn/Student/Original (Original course view)

https://help.blackboard.com/Learn/Student/Ultra (Ultra course view)

If you need additional or specific help for VU Blackboard related issues, you can check our IT Service Desk Knowledge Base at:

https://vinu.teamdynamix.com/TDClient/69/Portal/KB/?CategoryID=208

or you can email ITHelpDesk@vinu.edu and include as much of the following as you can:

  • Your name (VUX username also helps)
  • Your A number
  • Description of issue, including pertinent details:
    • Specific course(s) the issue is occurring in
    • Specific item (assignment, test, discussion board, etc.) the issue is occurring with (if any).
  • Device and browser you use to access Blackboard

Once we have that information, we can either investigate your issue, or follow up for additional details.

Details

Details

Article ID: 470
Created
Wed 8/25/21 3:45 PM
Modified
Fri 5/3/24 11:53 AM

Related Services / Offerings

Related Services / Offerings (1)

• Issues relating to Blackboard