Service Catalog

Categories (15)

Access / Security

• System Access Requests
• Duo Account Request
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Applications / Software

• Aceware • Argos • Banner • Blackboard • Degree Works
• CircleIn • Form Fusion • Intellecheck
• VUX • Slate • Office 365
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Blackboard

• Help Logging in  • Mobile Issues 
• Exam / Test Problems  • Assignments Issues
• New User Requests
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Equipment

• Request New Equipment or Disposal
• Report Streaming Device or Equipment Issues
• Request a Loaner Device
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External Relations Requests

• Branding • Awareness • Strategic Marketing
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Google Services (GSuite)

• Gmail • Calendar
• Drive • Docs
• Contacts
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Media Services

• New / Event Equipment Request
• Media Equipment Troubleshooting
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Network / System Administration

• Wired Network, WiFi and VPN Issues
• Ethernet Port Activation
• New Installs / Upgrades
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Outages

• Report an outage
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Project Request

• Assessments of software applications
• Upgrades or enhancements to existing software
• Formulation of new policies or procedures
• Hardware implementations
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Quote Request

• Desktop Computers
• Laptops
• Printers
• Software
• Components
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Room Reservations

• To make reservations for on-campus locations.
• To Request Police/Security Officer services for an event.
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Student Services

• Student Related Services
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Telephone / Zoom

• Telephone Services
• Zoom Services
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Website Requests

• To request new webpages or modify existing.
• To report issues with existing webpages
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Services (1)

Events Requests

To request an event for the Student Affairs Calendar.