Using a workflow to communicate within an organization is ideal when information or tasks need to pass through multiple stages, departments, or individuals in a clear, sequential manner.

Workflows are particularly useful in structured, repeatable processes where each step is dependent on the completion of the previous one, ensuring accountability, consistency, and traceability. They’re also beneficial when approvals are needed, as workflows automate and streamline the review and authorization process, reducing bottlenecks. By using a workflow, an organization can enhance efficiency, reduce miscommunication, and maintain clear documentation of each action taken, making it easier to review and optimize processes over time.