Resetting your VU-x password via Smart Phone

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How to Reset your VU-x password on a mobile device.

  • Go to vinu.edu in a web browser and click on the 3 lines in the top right-hand corner, then click on the "VU-X" button.

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  • This will take you to the VUX sign in page where you can go ahead and click "forgot your password?".

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  • Enter your VU username in the box and click "Login" (Please avoid using autofill and type your username in manually, ensuring it's in all lowercase).

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  • Underneath the "Email Token" option, click "Proceed".

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  • You will get a password reset PIN number sent to your recovery email address on file. Check your email for this PIN, enter it into the box, and click "Login".

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  • You can now set a new password to your account. (Make sure all the password requirements are satisfied, once the password is sufficient you can scroll down and click "Change password").

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    *You can now navigate back to vinu.edu, click VUX, and sign in with your credentials.*

    If you experience issues changing your password from your mobile device, we strongly recommend that you attempt this from a computer or laptop. Instructions on how to complete the password reset on a desktop or laptop computer can be found at the Knowledge Base article below:
    https://vinu.teamdynamix.com/TDClient/69/Portal/KB/ArticleDet?ID=12069