This service is for a technician to be present for an installation or event. Please give a minimum of two weeks advance for the installation or event. This does not include media service events. Examples would include:
- A large group of students logging into VU-x for the first time
- A software installation in which a 3rd party needs assistance (needs to be an approved installation)
The Director of Digital Services will approve the request in the event that a technician is required to be physically present. If there is an alternative, the Service Desk will coordinate the event with the user.