• All services relating to IT can be found here

Categories (13)

Access Requests

• System Access Requests

Applications / Software

• Aceware • Argos • Banner • Blackboard • Degree Works
• CircleIn • Form Fusion • Intellecheck
• VUX • Slate • Office 365

Blackboard

• Help Logging in  • Mobile Issues 
• Exam / Test Problems  • Assignments Issues
• New User Requests

Equipment

• Request New Equipment or Disposal
• Report Streaming Device or Equipment Issues
• Request a Loaner Device

Google Services (GSuite)

• Gmail • Calendar
• Drive • Docs
• Contacts

Media Services

• New / Event Equipment Request
• Media Equipment Troubleshooting

Network / System Administration

• Wired Network, WiFi and VPN Issues
• Ethernet Port Activation
• New Installs / Upgrades

Outages

• Report an outage

Project Request

• Assessments of software applications
• Upgrades or enhancements to existing software
• Formulation of new policies or procedures
• Hardware implementations

Quote Request

• Desktop Computers
• Laptops
• Printers
• Software
• Components

Security

• Duo Account Request

Telephone / Zoom

• Telephone Services
• Zoom Services

Website Requests

• To request new webpages or modify existing.
• To report issues with existing webpages